CrowdStrike, $CRWD, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology
CrowdStrike, $CRWD, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, per TechCrunch.
CrowdStrike, the cybersecurity firm that recently caused a global disruption by crashing millions of computers with a faulty update, is offering its partners a $10 Uber Eats gift card as an apology. Several individuals reported receiving the gift card, and a source confirmed receiving one as well.
According to a source who spoke with TechCrunch, they received an email from CrowdStrike acknowledging the "additional work that the July 19 incident has caused." The email expressed heartfelt thanks and apologies for the inconvenience. "To express our gratitude, your next cup of coffee or late night snack is on us!" the email read, according to a screenshot shared by the source. Another individual posted the same email on X, a social media platform.
The email, which was sent from a CrowdStrike email address in the name of Daniel Bernard, the company's chief business officer, offered the gift card. According to one post on X, the voucher in the United Kingdom was worth £7.75, approximately $10 at the current exchange rate.
However, some recipients who tried to redeem the gift card encountered an error message stating that the voucher had been canceled. TechCrunch confirmed this by checking the voucher, which showed an error message on the Uber Eats page stating the gift card "has been canceled by the issuing party and is no longer valid."
CrowdStrike did not immediately respond to a request for comment.
The incident stemmed from a botched update released by CrowdStrike on Friday, which rendered around 8.5 million Windows devices unusable, according to Microsoft. The update caused the affected computers to experience the notorious "blue screen of death" (BSOD), a bright blue error screen that appears when Windows crashes or cannot load due to a critical software failure.