The Nine Biggest US Banks Dropped Customers Over Political and Religious Views, Federal Regulator Finds
The OCC reviewed 100,000 complaints and found the nine largest national banks had policies that factored in customers' political, religious or business activities, per CBS News.
A federal audit of debanking
The Office of the Comptroller of the Currency has finished its review of debanking, and its findings are sweeping. The regulator examined about 100,000 consumer complaints and tens of thousands of internal bank records covering 2020 through September 2025, per CBS News.
The conclusion: all nine of the largest national banks the OCC supervises maintained policies that restricted services based on customers' political, religious or social views, or on lawful business activities. The review was ordered under President Trump's executive order on fair banking access, and the 47-page report is titled "Guaranteeing Fair Banking for All Americans."
The banks named are JPMorgan Chase, Bank of America, Citibank, Wells Fargo, U.S. Bank, Capital One, PNC, TD Bank and BMO Bank.
"Reputation risk" as the stated reason
The banks' own justification, per the report, was reputation risk: fear of negative press, protests, criticism from advocacy groups, or pushback from regulators and politicians.
The customers caught by those policies were heavily conservative, religious and pro-life organizations, along with businesses in industries disfavored by the prior administration, including firearms, oil and gas, coal, private detention facilities, and tobacco and e-cigarettes.
The report's most concrete example sits inside JPMorgan. Its payment processor, WePay, ran a screening system that flagged terms such as "MAGA," "Make America Great" and "America First" in merchant profiles, websites and transaction records, with several flagged terms added after January 6, 2021. One merchant selling Trump merchandise had its account closed on the stated grounds that it promoted hate, violence or racial intolerance.
Elsewhere, the OCC said PNC denied a credit line to a media company over concerns about its conservative owners, and that Wells Fargo pressured a payment processor to drop a religious nonprofit over its position on same-sex marriage. The report also recorded cases cutting the other way, including Capital One declining an abortion-rights organization and a gun-rights group over concerns that banking them could look like an endorsement.
What happens next
A regulator finding is not the end of the story. The report hands the Trump administration documented evidence for its fair-banking push, and it raises the prospect of enforcement actions, rule changes and congressional pressure on the named banks.
For the banks, the exposure is twofold: regulatory risk if the OCC follows up, and litigation and reputational risk now that their internal policies have been described in a public federal document.
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Options market and stocks to watch
Every name in the report trades. JPM carries the most specific findings through WePay, BAC, C and WFC round out the money-center group, and COF, PNC, USB, TD and BMO complete the list of nine.
Bank stocks rarely move on a single regulatory report, but enforcement headlines are a recurring source of downside gaps in the group. Watch put flow in the named banks if the OCC signals follow-up action, and track XLF for any sector-wide reaction. Follow bank headlines on the Unusual Whales news feed.
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BREAKING: The nation’s biggest banks dropped customers over their political and religious views, a federal regulator found, per CBS News.
— unusual_whales (@unusual_whales) October 14, 2026
The Office of the Comptroller of the Currency reviewed 100,000 complaints and found the nine largest national banks it supervises had…