UPS announced that it has eliminated roughly 14,000 management roles so far in 2025

United Parcel Service announced on Oct. 28 that it has reduced its workforce by 48,000 employees so far this year, with the majority of cuts coming from its operational staff.

According to UPS’s 8-K filing, roughly 34,000 operational roles, including driver positions, were eliminated as part of a broad cost-reduction and consolidation effort. An additional 14,000 jobs were cut from management.

UPS Chief Financial Officer Brian Dykes said during the company’s earnings call that many of the operational reductions involved full-time drivers who accepted voluntary buyouts, noting that 90% of those drivers left the company on Aug. 31. UPS also closed daily operations at 93 buildings—both leased and owned—during the first nine months of 2025 and is considering further closures under its “Network Reconfiguration and Efficiency Reimagined” initiative.

CEO Carol Tomé described the restructuring as “the most significant strategic shift in our company’s history.” She added that, with the peak holiday shipping period approaching, UPS is positioned to run “the most efficient peak in our history” while maintaining industry-leading customer service for the eighth consecutive year.

Back in April, UPS announced during its first-quarter earnings release that it planned to cut roughly 20,000 jobs and close about 73 facilities in 2025, citing new tariffs and changes in economic conditions. At the time, CFO Brian Dykes told USA TODAY that the reductions aligned with UPS’s plan to reduce Amazon-related deliveries by more than half.

As of 2024, UPS employed about 490,000 people worldwide, including 330,000 Teamsters-represented workers in the U.S.